Support
Need help with Dawam? Browse the common questions below, or get in touch directly and we’ll help you out.
Frequently asked questions
Do I need an account to use Dawam?
No. Dawam works without an account. Your profile, reading logs, and Hifdh progress are stored locally on your device.
How do I reset or delete my data?
Go to Settings → Reset all data in the app. This clears your local reading logs, Hifdh progress, and preferences from your device. Uninstalling the app also removes this data.
How are prayer times calculated?
Prayer times are calculated from your device location using the method implemented in the app. If prayer times look off, check that location permission is enabled and your location is up to date.
Reminders or Adhan audio aren’t working — what should I check?
- Notification permission is enabled for Dawam in your device Settings
- Reminders are turned on inside the app
- For Adhan audio, the app generally needs to be open around prayer time; check your Adhan setting in the app
- Silent mode or Do Not Disturb can mute sound even when a reminder fires
What is Coach, and does it need the internet?
Offline Coach works without an internet connection, using your local reading logs on device. Online Coach (where enabled, after your consent) sends your message and relevant reading context to OpenAI to generate a reply. If you decline consent or you’re offline, Dawam falls back to offline Coach.
Are the Apple widgets, Live Activity, and Watch app available on Android?
No, these are Apple-only surfaces. On Apple devices they share prayer schedule data with the main app via an App Group on your device.
Does Dawam have in-app purchases?
No. This version of Dawam has no in-app purchases and no subscriptions.
Where can I read the Privacy Policy and Terms of Use?
See the Privacy Policy and Terms of Use for full details on data handling and usage terms.
Still need help?
info@vision-digital.nl